The Complete Guide to Chat Plugin in WordPress

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Introduction: What is a Chat Plugin in WordPress?

A chat plugin in WordPress is a plugin that allows you to connect with your WordPress website visitors in real-time. It is not only helpful for customer service, but also for marketing purposes. Live chats can be integrated with your email marketing and social media platforms to provide more personal and interactive engagement with your audience.

Pros of WordPress Chat Plugin

WordPress chat plugin is a free tool that allows users to connect with one another in real-time. This provides a better way of interacting with customers and visitors to your website.

Pros of WordPress chat plugin:

· It’s free and easy to use in many cases.

· It’s easy to integrate into your website.

· It helps improve customer service by giving you the opportunity to make quick conversations with them.

· It can be used for marketing purposes, such as live chats about new products or services that are launching soon.

What Features Should Be Included in a Good WordPress Chat Plugin?

WordPress chat plugins are a great way to engage with your audience on a live chat platform. They also help you stay in touch with your customers and prospects.

The features that should be included in a good WordPress chat plugin include:

– A custom message template.

– A custom greeting message.

– Ability to send messages via email or other messaging platforms.

– Customizable color scheme and theme options.

– When a visitor clicks on the chat then the visitor will have the option to sign up for the newsletter of your site.

– There will be a possibility that the bot will be able to answer frequently asked questions – this means that a visitor, say, clicks on a question in the chat and this leads him to other options or answers. This can save you valuable time because the bot will handle the visitor.

Our Recommended Chat Plugin

The Tidio Chat Plugin allows you to build live chat rooms for your website in minutes. It has an intuitive interface and it is compatible with WordPress themes or plugins.

You can create a live chat for your website without having to worry about the code, design, or much knowledge of the plugin as it comes with everything needed.

How to Install & Configure Tidio on Your Website Easily

Installing a live chat plugin in WordPress can be done by following these steps:

1. Click on “Add New” under “Plugins”

Step 2: In the search bar, search “Tidio”

Step 3: Locate Tidio plugin and click on the “Install Now” button.

Step 4: Click on “Activate”

Step 5: On your admin dashboard, Locate “Tidio Chat” and click on it.

Step 6: Create your free account by typing your email address, and password and agree to their terms and conditions and privacy policy.

Step 7: Choose your name (the way which people will see you in the chat), Your color scheme& avatar, and the chat language.

Step 8: After you’ve filled in all these details, click on the “Continue” button.

Step 9: Fill in your website address, choose your company size, your country, and the number of inquiries you get monthly. On the right side, under “What would you like to do with Tidio” choose what you want to do. If you are setting the chat for a client then mark “Yes, I’m a freelancer/agency”.

Step 10: After you’ve filled in all the details, click on “Continue”.

Step 11: Choose one of the options and it will display on the left side how the bot will appear when a visitor will come across your website.

Step 12: Click on “Open Tidio panel”

Step 12: The installation is done, but you can create things easily as everything is explained there in detail. if you don’t want, you can click on the “Skip now & go to the main dashboard” button.

You can change the settings and add more features in the dashboard of the plugin, they have detailed explanations.

Conclusion: WordPress Chat Plugin Is a Great Boost for Your Website

The WordPress chat plugin is a great tool for content teams and marketers. It allows them to connect with their audience and build relationships with them.


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